Sample report
- 01Relevance reviewAct now
- 02Query pipelinesWatch
- 03Machine learning modelsOn track
- 04Index and sourcesWatch
- 05Security and permissionsOn track
- 06Prioritized fix listOn track
Is your Coveo implementation delivering its full potential?
Free Coveo audit by former Coveo team members: relevance, query pipelines, machine learning models, index and security, with a prioritized fix list.
- Years in Coveo R&D
- 3+
- Years in Coveo R&D
- Coveo Implementations
- 30+
- Coveo Implementations
- Years of Expertise
- 10+
- Years of Expertise
Why Choose Sengo
Alumni-level Coveo specialists who turn AI-powered search into outcomes—Website Search, Generative Answering, AI Recommendations, Headless integration, and team training. We tune sources/mappings, query pipelines, ML models, and analytics to deliver faster relevance and a 100% customizable experience across your stack.
Why This Audit Matters
Coveo enables AI-powered search and personalization that drives better engagement, higher conversions, and smarter content discovery. This audit ensures you’re fully leveraging Coveo’s capabilities to deliver relevant, personalized user experiences.
What you get
What your report contains
A review of what your Coveo investment delivers today and where relevance is left on the table.
Relevance review
Top queries, zero-result searches and click-through on the results people actually see.
Query pipelines
Rules, conditions and ranking expressions that help or quietly conflict.
Machine learning models
Which models run, what data feeds them and whether they improve results.
Index and sources
Source health, refresh schedules and content that should not be indexed.
Security and permissions
How secured sources respect user access, a must before any AI answer feature.
Prioritized fix list
The fixes that matter most, ranked by effort and impact, so your team knows where to start.
A 3-year cost view your leadership can approve
Every platform audit ends with the numbers a budget owner asks for, not only a list of technical findings.
01
What you spend today
Licence, hosting, support contracts and the internal time your team puts into the platform.
02
Each option over 3 years
Stay, upgrade or move, with build effort and running costs shown as ranges side by side.
03
Risk of waiting
What changes if you do nothing for 12 months: support status, security exposure and rising upgrade effort.
04
One-page summary
The recommendation, the cost and the timeline on one page you can forward to finance or your board.
How it works and who does it
A Sengo consultant who works on your platform runs the review and walks you through it. No sales script, and you keep the report.
- 1
Day 0
You send the form
A short form. We reply by email to book a 30-minute kickoff.
- 2
Days 1 to 2
Kickoff and access
We confirm your goals and get read-only access, or review what is public if access is not possible.
- 3
Days 2 to 4
Review
Code, configuration, performance and content checks, then the cost comparison.
- 4
Day 5
Report and walkthrough
You get the report and a call to go through it. Implementation is a separate decision.
Typical timeline for most sites. Large multi-site platforms can take longer; we tell you at kickoff.
Get Your Free Audit
Submit the form—get clarity and momentum.
Frequently Asked Questions
Do you analyze personalization and recommendations?
Yes. We evaluate how effectively you’re using Coveo’s AI-powered personalization and recommendation models to deliver tailored search results and content experiences to your users.
Do I need to provide access to my Coveo environment?
Yes, we request limited read-only access so our experts can perform a complete review. As a Coveo-certified partner, we follow strict security and privacy practices.
Will this audit impact our live search experience?
No — the audit is completely non-intrusive. We analyze configurations, indexing strategies, and query pipelines without making any changes to your live production environment.
What happens after the audit is complete?
Once the audit is done, you’ll receive a detailed report with our findings and actionable recommendations. We then schedule a walkthrough session to review results and discuss whether to implement optimizations internally or work with Sengo’s Coveo-certified experts for continued support.
