Can your people find what they need, and is it safe for AI?

Free intranet search assessment across SharePoint, ServiceNow and CMS content: permissions, search logs, content hygiene and AI assistant readiness, with a 3-year cost view.

Bilingual search review
EN/FR
Bilingual search review
Typical turnaround
5 days
Typical turnaround
Cost view
3 years
Cost view

Why choose Sengo

Intranet search is one of Sengo's core services. Our team includes former Coveo team members and works across SharePoint, ServiceNow and CMS platforms, so we look at the whole picture instead of one product.

Why this assessment matters now

AI assistants such as Microsoft 365 Copilot answer from the content your search can reach. If permissions are wrong or old documents are everywhere, the assistant shows it to everyone. Fixing search first is the cheapest way to make AI answers trustworthy.

Read more in our guide to making Copilot respect your access controls.

What you get

What your report contains

A review of how people find information inside your organization, and whether your content is safe to put behind an AI assistant.

  • Sources and connectors

    SharePoint, ServiceNow, file shares and CMS content: what is indexed, what is missing and how fresh it is.

  • Permissions check

    Whether search results and AI answers respect who can open each document.

  • Search logs

    Top queries, zero-result searches and abandoned searches, in French and English.

  • Content hygiene

    Duplicate, outdated and orphaned content that pollutes results and AI answers.

  • AI assistant readiness

    What must be fixed before Copilot or a custom assistant uses your content.

  • Options and roadmap

    Native Microsoft search, Coveo or another platform, with a 3-year cost view and the order of work.

Sample report
  1. 01Sources and connectorsAct now
  2. 02Permissions checkWatch
  3. 03Search logsOn track
  4. 04Content hygieneWatch
  5. 05AI assistant readinessOn track
  6. 06Options and roadmapOn track
Example layout. Your report uses your own findings.

A 3-year cost view your leadership can approve

Every platform audit ends with the numbers a budget owner asks for, not only a list of technical findings.

01

What you spend today

Licence, hosting, support contracts and the internal time your team puts into the platform.

02

Each option over 3 years

Stay, upgrade or move, with build effort and running costs shown as ranges side by side.

03

Risk of waiting

What changes if you do nothing for 12 months: support status, security exposure and rising upgrade effort.

04

One-page summary

The recommendation, the cost and the timeline on one page you can forward to finance or your board.

How it works and who does it

A Sengo consultant who works on your platform runs the review and walks you through it. No sales script, and you keep the report.

  1. 1

    Day 0

    You send the form

    A short form. We reply by email to book a 30-minute kickoff.

  2. 2

    Days 1 to 2

    Kickoff and access

    We confirm your goals and get read-only access, or review what is public if access is not possible.

  3. 3

    Days 2 to 4

    Review

    Code, configuration, performance and content checks, then the cost comparison.

  4. 4

    Day 5

    Report and walkthrough

    You get the report and a call to go through it. Implementation is a separate decision.

Typical timeline for most sites. Large multi-site platforms can take longer; we tell you at kickoff.

Get Your Free Audit

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Frequently asked questions

Which platforms does the assessment cover?

SharePoint and Microsoft Search, ServiceNow, Coveo, file shares and CMS content. If you use another search platform, tell us in the form and we confirm at kickoff.

Do you need access to confidential documents?

No. We work from search configuration, logs and permission settings, and test with accounts you provide. We do not need to read sensitive content.

We are about to roll out Copilot. Is this still useful?

Yes, it is the best time. The report lists what to fix before the rollout so the assistant does not surface content people should not see.

What happens after the report?

We walk you through it on a call. You can act on it in-house, with your current partner or with Sengo.